1

Topic: FAQ How To Install and Use

Learning Video about How To Install and Use:

http://www.youtube.com/watch?t=272&v=Km0U6beXz7Y

Please read a FAQ before you post a bug http://support.jardesign.org

2

Re: FAQ How To Install and Use

I have it installed already I wanted to use the full version with the key you sent and I watched the video already... and it was no help...
captbullett

J.A.Romanov wrote:

Learning Video about How To Install and Use:

http://www.youtube.com/watch?t=272&v=Km0U6beXz7Y

3 (edited by Homer.Simpson 2015-09-01 20:51:13)

Re: FAQ How To Install and Use

Can you attach a screenshot how the registration window looks like with your settings?

Ps.: For me the registration didn't work at the beginning either The plug in said that it was already registered, although I haven't entered my code yet. Solution was to remove the key.reg file from the ground handling plugin folder, and starting x-plane again.  After that I was able to register the plugin without problems and now it works fine.

4

Re: FAQ How To Install and Use

Good day,
I have done everything i was told too, and I found that the FollowMme car was also lost so, I had to reinstall and I trashed it email that had the # on it so now i have two Headaches and instead of just getting a simple explanation I am have to send a bible of information ...
I also sent a screen shot of what was going on so at this point I just don't know and the Sky sound also did not work with this version I was running so thats three issue so, I trashed the sound plugin and I am working on just the aircraft and and I will not keep spending $$ on the extras ... if they won't work and I can't get good instructions ... 

Here is the screen shot of the Product reg.: atach 1
captbullett


Homer.Simpson wrote:

Can you attach a screenshot how the registration window looks like with your settings?

Ps.: For me the registration didn't work at the beginning either The plug in said that it was already registered, although I haven't entered my code yet. Solution was to remove the key.reg file from the ground handling plugin folder, and starting x-plane again.  After that I was able to register the plugin without problems and now it works fine.

Post's attachments

Attachment icon Screen Shot 2015-09-01 at 12.27.37 PM.png 41 kb, 193 downloads since 2015-09-01 

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Re: FAQ How To Install and Use

Okay the Screensht looks like it was at my side I wasn't able to send the registration. So try to remove the key.reg file from the ground handling plugin folder and than start x-plane and the registration process again.

6

Re: FAQ How To Install and Use

captbullett wrote:

I have it installed already I wanted to use the full version with the key you sent and I watched the video already... and it was no help...
captbullett

J.A.Romanov wrote:

Learning Video about How To Install and Use:

http://www.youtube.com/watch?t=272&v=Km0U6beXz7Y

May be instruction will help?

HOW TO INSTALL:
  - be sure, that you use X-Plane 10.36
  - copy unzipped «GndHandling» folder to ../X-PLANE 10/Resources/plugins/ folder
  - start X-Plane 64 bit and load default Boeing 747
  - Use X-Plane menu and select the Plugins->Ground Handling->Registration menu and enter your email and the serial key. Next press the SEND button and please check your e-mail. within 1 hr. You should get activation code must be entered in the 'code' field and press CONFIRM. Your application must work well now. If necessary to reinstall, please use the same e-mail and serial number.
  - activation works well with both MAC/WIN 64 bit


----one more time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- start X-Plane 64 bit and load default Boeing 747

----one more!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
default Boeing 747

like at learning video!

Please read a FAQ before you post a bug http://support.jardesign.org

7

Re: FAQ How To Install and Use

You just try to register it with 330, but it always registred (read your own screenshot) for a330. You need load some other aircraft like default boeing, or c172 or a320neo

Please read a FAQ before you post a bug http://support.jardesign.org

8 (edited by captbullett 2015-09-02 17:24:27)

Re: FAQ How To Install and Use

Good day,
This is where I was going wrong then I was using the A330 instead of another aircraft I never meant that it was anything wrong with plugin it was something I was doing ... Operator Error, which in most cases it is and I could have watch the film and still not caught the one thing "I" was doing wrong. Saying that, I want to thank you for your understanding and patents in helping me through this.
captbullett

P.S. yes it is working now and is registered with out any issue I just need to change aircraft ... 

J.A.Romanov wrote:

You just try to register it with 330, but it always registred (read your own screenshot) for a330. You need load some other aircraft like default boeing, or c172 or a320neo

9

Re: FAQ How To Install and Use

I bought the ground handling deluxe and followed all the advices for the installation.
I have try with the default 747, the A330 and other planes.
All is Ok.

Only with the A320 neo it doesn't function.

All the equipemnt is blocked behind the planes (see attachment).

I use windows 10, Xplane 10 40 b11, and the last beta Jar design neo A320.

What I have do wrong please ?

Thanks a lot

10 (edited by joandreas. 2015-09-04 14:06:49)

Re: FAQ How To Install and Use

Well it crashes in windows 10 when clicking on registration.
not showing issue in log.
And not helping with win 8 compability.

11

Re: FAQ How To Install and Use

amischkowitz wrote:

I bought the ground handling deluxe and followed all the advices for the installation.
I have try with the default 747, the A330 and other planes.
All is Ok.

Only with the A320 neo it doesn't function.

All the equipemnt is blocked behind the planes (see attachment).

I use windows 10, Xplane 10 40 b11, and the last beta Jar design neo A320.

What I have do wrong please ?

Thanks a lot

I think you just see default set when load a320neo by JARDesign.

Reason?

1.May be this some another "neo" (from PH as example)
2.May be someone chenge it (name or ICAO code) in PM
3.May be you have installed "old" a 320neo. Be sure what you have at least 2.3r4

If your a320 have another name, you may use always ready a320neo set via saving your set, get always ready set from Default folder, and assign ready set to you newsaved set (better - look at the learning video)

Please read a FAQ before you post a bug http://support.jardesign.org

12

Re: FAQ How To Install and Use

joandreas. wrote:

Well it crashes in windows 10 when clicking on registration.
not showing issue in log.
And not helping with win 8 compability.

You can contact me direct via skype j.a.romanov for direct help!

Please read a FAQ before you post a bug http://support.jardesign.org

13

Re: FAQ How To Install and Use

I don't undestand what happening...

I use the A320 neo from Jar design v2.4b4 , xplane 10.40b11
I reinstalled the groundhandling deluxe plugins and the plane.
But the ground elements are always behind the planes as on the photo.



Really mysterious

Moreover all the ground elements are not present

Do I have to wait a coming beta from xplane ?

Thanks a lot

Alexandre

14

Re: FAQ How To Install and Use

amischkowitz wrote:

as on the photo.

What photo did you mean?

Please read a FAQ before you post a bug http://support.jardesign.org

15

Re: FAQ How To Install and Use

Sorry,

I don't have join the photo

I try to upload this one :

http://jardesign.org/forum/img/m/1125/t/p19uel40p88eg1q4o16ktj4uvh03.jpg



photo groundhanling A320 neo JD

Thanks

16

Re: FAQ How To Install and Use

amischkowitz wrote:

Sorry,

I don't have join the photo

I try to upload this one :

http://jardesign.org/forum/img/m/1125/t/p19uel40p88eg1q4o16ktj4uvh03.jpg



photo groundhanling A320 neo JD

Thanks

are you edit and save with PM any for a320neo?
if yes, you can take original a320neo.acf - all should work well


The reason - GHD read aircraft description and try to find set saved exact for this description. If it was changed - it will not read set.

Another way - load your a320neo, open Set Editor for GHD, select any car and click Update. You will see what set for this aircraft will save in Set/Custom folder (example - abcde.set). Need take AirbusA320neoby.set from Default folder, copy it to Custom folder and rename AirbusA320neoby.set in Custom folder to abcde.set - should work well too

Please read a FAQ before you post a bug http://support.jardesign.org

17

Re: FAQ How To Install and Use

Good day,

Thanks a lot for your advices Mr Romanov. All is ok and function very nice smile)
It's wondeful. A great great great job !! (Groundhandling but aloso A330 and A320)

Have a good day

Alexandre

18

Re: FAQ How To Install and Use

J.A.Romanov wrote:
amischkowitz wrote:

I bought the ground handling deluxe and followed all the advices for the installation.
I have try with the default 747, the A330 and other planes.
All is Ok.

Only with the A320 neo it doesn't function.

All the equipemnt is blocked behind the planes (see attachment).

I use windows 10, Xplane 10 40 b11, and the last beta Jar design neo A320.

What I have do wrong please ?

Thanks a lot

I think you just see default set when load a320neo by JARDesign.
1.May be this some another "neo" (from PH as example)
2.May be someone chenge it (name or ICAO code) in PM
3.May be you have installed "old" a 320neo. Be sure what you have at least 2.3r4

If your a320 have another name, you may use always ready a320neo set via saving your set, get always ready set from Default folder, and assign ready set to you newsaved set (better - look at the learning video)

Hi Romanov
I have just purchased and activated your product, following your procedure.
A330 Jar, B747 default and B757 FF are okay.
But for A320 Neo and B777 FF I have the same problem described by other users.
The equipment are blocked behind the planes.
I use windows 8.1, Xplane 10.36, and the last official Jar design neo A320.
I don't understand your explanation because I don't know what you mean as  "PH "  or " PM "...
Please may you help me ?

Thanks

Luigi

19

Re: FAQ How To Install and Use

riva.lui wrote:
J.A.Romanov wrote:
amischkowitz wrote:

I bought the ground handling deluxe and followed all the advices for the installation.
I have try with the default 747, the A330 and other planes.
All is Ok.

Only with the A320 neo it doesn't function.

All the equipemnt is blocked behind the planes (see attachment).

I use windows 10, Xplane 10 40 b11, and the last beta Jar design neo A320.

What I have do wrong please ?

Thanks a lot

I think you just see default set when load a320neo by JARDesign.
1.May be this some another "neo" (from PH as example)
2.May be someone chenge it (name or ICAO code) in PM
3.May be you have installed "old" a 320neo. Be sure what you have at least 2.3r4

If your a320 have another name, you may use always ready a320neo set via saving your set, get always ready set from Default folder, and assign ready set to you newsaved set (better - look at the learning video)

Hi Romanov
I have just purchased and activated your product, following your procedure.
A330 Jar, B747 default and B757 FF are okay.
But for A320 Neo and B777 FF I have the same problem described by other users.
The equipment are blocked behind the planes.
I use windows 8.1, Xplane 10.36, and the last official Jar design neo A320.
I don't understand your explanation because I don't know what you mean as  "PH "  or " PM "...
Please may you help me ?

Thanks

Luigi

PM = PlaneMaker
PH = Peter Hager

Need use exist set like this http://jardesign.org/forum/viewtopic.php?pid=6007#p6007

Please read a FAQ before you post a bug http://support.jardesign.org

20

Re: FAQ How To Install and Use

PM=Plane-Maker
PH= well don't know but couldn't find that in jars post

21

Re: FAQ How To Install and Use

I've never used Plane Maker.
I don't have any Peter Hager aircraft.
I've tried to rename the A320 Neo set file as described into the link above, but the problem is still present.
The equipments stay behind the aircraft and they don't move around.
Please may you send me a correct set file for the A320 Neo Jar to install in the custom folder ( or in default folder...?).
I don't understand... if I have the same set file in default folder and in custom folder, wich file will be used by the program ?
How can the GHD program find the corrispondent acf aircraft file ? Where is written, in the set file, the name of the corrispondent acf file ?

Sorry for this question, but I am trying to solve the problem.

Luigi

22

Re: FAQ How To Install and Use

riva.lui wrote:

I've never used Plane Maker.
I don't have any Peter Hager aircraft.
I've tried to rename the A320 Neo set file as described into the link above, but the problem is still present.
The equipments stay behind the aircraft and they don't move around.
Please may you send me a correct set file for the A320 Neo Jar to install in the custom folder ( or in default folder...?).
I don't understand... if I have the same set file in default folder and in custom folder, wich file will be used by the program ?
How can the GHD program find the corrispondent acf aircraft file ? Where is written, in the set file, the name of the corrispondent acf file ?

Sorry for this question, but I am trying to solve the problem.

Luigi


You can choose 3 ways -

1.Call me skype j.a.romanov and we will do all direct on your computer (if you want, sure)

2.Do direct this:
- load your a320
- X-Plane Menu -> Plugins -> GndHandling ->Build Aircraft Set
- click any "Sel" button, next click "Update" Button (your Set will be save to Custom folder)
- open your ../X-PLANE 10/Resources/plugins/GndHandling/Sets/Custom/ folder and find Set (xxx320xxx.set file) what you just save (I dont know exact name what will be - you will see it)
- copy this filename
- open your ../X-PLANE 10/Resources/plugins/GndHandling/Sets/Default/ folder, make copy of AirbusA320neoby.set with name what you just get.

http://jardesign.org/forum/img/m/22/t/p19uoavh8m1nvu10ts1vs3rom15ij3.jpg

3.Download .set file (i just attach) and put it to "Default" folder.

Post's attachments

Attachment icon AirbusA320-200S.set 29.29 kb, 323 downloads since 2015-09-09 

Please read a FAQ before you post a bug http://support.jardesign.org

23

Re: FAQ How To Install and Use

J.A.Romanov wrote:

You can choose 3 ways -

1.Call me skype j.a.romanov and we will do all direct on your computer (if you want, sure)

2.Do direct this:
- load your a320
- X-Plane Menu -> Plugins -> GndHandling ->Build Aircraft Set
- click any "Sel" button, next click "Update" Button (your Set will be save to Custom folder)
- open your ../X-PLANE 10/Resources/plugins/GndHandling/Sets/Custom/ folder and find Set (xxx320xxx.set file) what you just save (I dont know exact name what will be - you will see it)
- copy this filename
- open your ../X-PLANE 10/Resources/plugins/GndHandling/Sets/Default/ folder, make copy of AirbusA320neoby.set with name what you just get.

http://jardesign.org/forum/img/m/22/t/p19uoavh8m1nvu10ts1vs3rom15ij3.jpg

3.Download .set file (i just attach) and put it to "Default" folder.

Thank you Romanov.
I have used the choice N.3 ( download the new set file ) and all is ok now !!
But I haven't understood which was the cause of this problem.....!!
If you don't want to tell me which was the problem, I accept your reason but now I still have the same problem with the B777-200 of Flight Factor ( B773 is ok ).
What I have to do ?

Luigi

24

Re: FAQ How To Install and Use

riva.lui wrote:

Thank you Romanov.
I have used the choice N.3 ( download the new set file ) and all is ok now !!
But I haven't understood which was the cause of this problem.....!!
If you don't want to tell me which was the problem, I accept your reason but now I still have the same problem with the B777-200 of Flight Factor ( B773 is ok ).
What I have to do ?

Luigi

I've understood by myself what is the problem about the B777-200 of Flight Factor.
In the default folder of GHD, there is the set file for the B777-300 ( is called  B777-200LR ) but is missing the set file for the B777-200 ! ( must be called B777-200ER)
Please Romanov, may you release also the set file for the B777-200 of Flight Factor ?

Thanks in advance !

P.S.  I have forgotten to tell  that  you have done a very good job !

Luigi

25

Re: FAQ How To Install and Use

Good day,

Sorry but I have again the same probleme that I had.
I have  Xplane 10.40 releades,  the latest beta  2.5 b1 from the A320 JAR and I have the latest ground handling deluxe

I tried the solutions no 3 and 3 (above) but he groundhandling are still behind the planes sad

I don't know what I have to do ..

Thanks a lot for your help