Frequently Asked Questions
We have a lot, really a lot of users. And have a huge statistics of issues and its solutions. Sometimes issue happen only for some users and most other user have work this things well. There is a big chance what it is some special problem on user side, cause most users have not this problem.
First, please check your installation and (better) just redownload and reinstall aircraft. Please be sure what you are NOT install X-Plane to external harddrive or to system folders (like Desktop). Official board - better place for update checking http://jardesign.org/forum/index.php
Next - pleasecheck your antivirus/firewall settings - it may block internet connection for plugins.
Another reason may be an affect of some another installed plugin. There is simple solution in this case. User need just delete another plugins for time. I should note what deactivate plugins via Menu/Plugins/Plugin Admin is not a way, cause most of plugins continue working in this case. Better - use a way below. Sure, if you need help with this, you may contact me direct with skype j.a.romanov
How to get "clean" plugins folder to avoid addon conflict:
- Copy your ../X-Plane/Resources/Plugins folder to some place at your computer (just for reserve)
- Delete ../X-Plane/Resources/Plugins folder at all
- run X-Plane Installer and let him update you X-Plane
- now you have "clean" plugins folder
Run your addon and check if problem happen in this configuration.
If problem not happen more, you may return plugin back one-by-one to determinate what of them was a real problem
Sometimes, Gizmo (a plugin system installed with some aircrafts) take control / affect another plugins or aircrafts. In this case you may try to uninstall Gizmo to check is it was a source of problem.